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Frequently Asked Questions

Check our frequently asked questions. If you can't find an answer to your question, don't hesitate to write us using the contact form and we will respond as soon as possible.

Once your bank details are received, the Web and the App will be active within 24/48h. In the case of the Personalized or Exclusive App, the process may take 15 days, depending on the approval time of the App Store/Google Play Store.

Yes. The Web and App will be kept as configured so far, we will not make any modifications.

Depending on the contracted rate you will have a Generic, Customized or Exclusive App.
- Generic: Your customers would download TuAyuntamiento App and see TuAyuntamiento's corporate color and logo.
- Personalized: Your customers would download TuAyuntamiento App and see your business' corporate color and logo.
- Exclusive: Your customers would download your own App and see your business' corporate color and logo.

There isn't minimum permanence, you can unsubscribe whenever you want. And there isn't permanence in the rates so you can change to another when you need it.

The website we offer can have your own domain. To do this you need to include the custome in your rate and, in addition, buy the domain preferably in GoDaddy: https://www.godaddy.com/

Your customers can book and cancel activities from app or website. You can also manage payments by the app, website, cash or subscription.

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